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Free Shipping
(NL/BE/DE)

It's only free shippping for orders higher than EUR 60

Delivery
(business day)

Ordered supplied before 13 hours (NL/BE/DE)

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Free Shipping
(NL/BE/DE)

It's only free shippping for orders higher than EUR 60

Delivery
(business day)

Ordered supplied before 13 hours (NL/BE/DE)

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Your order

Help in placing an order

Ordering at Naturalspices.eu is fast and simple. Our order process comprises four clear steps in which you decide how you want it. Your order will only become final once you confirm it. Before that you can make all the changes you want.

  1. Select your products

    • With the Buy this product button you add a product. If you wish to order more of the same, adjust the quantity.
    • The Continue shopping button takes you back to the shop.
    • You changed your mind? Click on the cross to remove a product.
    • Finished shopping? Click on Finalise order.
  2. Enter your address information

    • You can enter your address information in the Your information screen. This information will be used to ship your order. This is why fields with an asterisk (*) are compulsory.
    • Done entering your information? Click on Next step.
  3. Select your payment method

    You can pay in the following ways. Some payment methods come with additional costs and the amounts are stated between brackets.Companies can also order on account. Please contact Customer Service for more information on ordering on account.
  4. Confirm your order

    In this step you will be shown an overview of your order information.
    • Is everything correct? Then you can finalise the order by clicking on Confirm order.
    • Do you wish to change anything? Click on Change order and alter your order.

Order status by email

After placing your order, you will be kept up-to-date of each step via email:

Order confirmation

After we have received your order, you will receive an email confirmation. This, again, shows an overview of all order information. Have you not received an email? Please check whether you can locate the confirmation in the unwanted email or spam folder. If not, please contact us immediately. You can reach us at telephone number +31 (0)297 254 109

Payment confirmation

If you selected Advance payment we will send you a confirmation email of the receipt of your payment after 1 to 3 working days.

Shipping confirmation

As soon as Natural Spices ships your order, you will receive a shipping confirmation with Track & Trace. This enables you to easily follow your order via the PostNL website PostNL website.

Cancel or change

Do you wish to change or cancel an order already placed? You can! Please contact us immediately. You can reach us at telephone number: +31 (0)297 254 109

Your order is already under way? You can actively refuse the order. You simply tell the postman that you don't want to accept the parcel. After the parcel has been returned to us, we will contact you to work out a solution.

Cancelling or actively refusing an order is free of charge. Once you have accepted the parcel from the postman, any return costs are for your own expense.

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