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Natural Spices respects your privacy and will handle it confidentially and with the utmost care. In this privacy statement we explain how all information obtained in the use of this website is used and protected.
If we ask you to provide specific information with which you can be identified when using this website, you can be sure that this information will only be used in accordance with this privacy statement.
Natural Spices reserves the right to adjust this privacy statement from time to time. In the event of modifications, this page will be updated.

What we collect

We may collect the following data:

  • Name
  • Contact details, including email address
  • Demographics such as postcode, preferences and interests
  • Other data that is relevant to customer surveys and/or offers

For the complete list of cookies we would like to refer you to the list of cookies that we collect. You can find this list later in this privacy statement.

For what purposes we may use the collected information

We need this information to understand your needs better and to provide you with better services. The information is mainly necessary for the following reasons:

  • Internal administration.
  • To improve our products and services.
  • For regularly sending promotional emails about new products, special offers or other information that we think you may find interesting. These emails will be sent to the email address stated by you.
  • From time to time, we may use your information to contact you for market research. We can do this by email, telephone, fax or post. 
  • We can use the information to tailor the website to your interests.

Security

We take security measures to protect your personal data. This will enable us to prevent abuse, unauthorised access or disclosure. We have appropriate physical, electronic and internal procedures in place to protect and secure the information we collect online.

How we use cookies

A cookie is a small text file that is placed on the hard drive of your computer if you give permission to do so. If you give your permission, the file will be added and the cookie will help analyse the web traffic and inform you when you visit a specific site.

Using cookies, web applications can respond to you as an individual. The web application can tailor its functioning to your needs, preferences and antipathies by collecting and remembering information about your preferences.

We use the cookie for the website traffic. This enables us to analyse this data and see what pages are visited. This analysis allows us to improve our website and tailor it the customer’s needs. We only use this information for purposes of statistical analysis, and the data is removed from the system afterwards. The tool we use for this is Google Analytics. We have concluded a processing agreement with Google, in which agreements have been laid down about the handling of the collected data. Google is not permitted to share the obtained data without permission or use it for other Google services. Moreover, we have IP addresses anonymised.

In addition, tracking cookies are placed by third parties when you visit our website. We cooperate with external parties that use cookies to show you advertisements tailored to your interests or offer you certain social media functionalities. The tool we use for this is Google Ads. This Google service makes it possible to show advertisements in Google’s search results.

In general, the cookies help us offer you a better website, as they enable us to check which pages you think useful and which you think not. However, the cookies do not give us access to your computer or information about you in any way, except for the data you want to share with us. You can choose to accept or refuse cookies. Most web browsers automatically accept cookies, but you can usually change your browser settings to refuse cookies if this is what you want. As a result, though, you may not be able to make optimal use of the website.

Links to other websites

Our website may contain links to other interesting websites. As soon as you use these links to leave the Natural Spices website, you will have to be aware that we cannot guarantee that such sites will handle your information safely and reliably. This is why when you visit such sites, we are not responsible for the protection and privacy of the information you provide during this visit. These sites fall outside the scope of this privacy statement. Be careful and check the privacy statement that applies to the relevant website.

Checking your data

You may choose to restrict the collection or use of your personal data in the following ways:

  • when you are asked to complete a form on the website, look for the box you can click to indicate that you do not want anyone to use the information for direct marketing purposes.

  • if at an earlier time you gave permission to use your personal data for direct marketing purposes, you can change your mind at any time by writing us or sending an email to [email protected]

Natural Spices will not sell, disseminate or rent out your personal data to third parties, unless we have your permission or are under a statutory obligation to do so. We may use your personal data to send you promotional information about third parties that we think you may find interesting. We will only do this if you have indicated that you want this.

We can ask you for details of personal data we retain about you in accordance with the GDPR.

If you feel that the information we retain about you is incorrect or incomplete, write us or send an email to the above address as soon as possible. We will immediately rectify all information that proves to be incorrect.

List of cookies that we collect

Below you can see all cookies that we use and what information they store.

COOKIE nameCOOKIE description
CARTThe association with your shopping cart.
CATEGORY_INFOStores the category information on the page, so that pages can be shown more quickly.
COMPAREThe items you have in the Compare Products list.
CURRENCYYour preferred currency.
CUSTOMERAn encrypted version of your customer ID in the webshop.
CUSTOMER_AUTHAn indicator that you are currently logged in to the webshop.
CUSTOMER_INFOAn encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDSStores the customer segment ID.
EXTERNAL_NO_CACHEA flag that indicates whether or not caching has been disabled.
FRONTENDYour session ID on the server.
GUEST-VIEWAllows guests to process their orders.
LAST_CATEGORYThe last category you visited.
LAST_PRODUCTThe last product you viewed.
NEWMESSAGEIndicates whether a new message has been received.
NO_CACHEIndicates whether the use of a cache is allowed.
PERSISTENT_SHOPPING_CARTA link to information about your shopping cart and viewing history if you have asked to site to show this.
POLLThe ID of any polls in which you have recently voted.
POLLNInformation about what polls you have voted in.
RECENTLYCOMPAREDThe items you have recently compared.
STFInformation about products that you have emailed to friends.
STOREThe shop view or language you have selected.
USER_ALLOWED_SAVE_COOKIEIndicates whether a client is allowed to use cookies.
VIEWED_PRODUCT_IDSThe products you have recently viewed.
WISHLISTAn encrypted list of products that have been added to your wish list.
WISHLIST_CNTThe number of items on your wish list.